321bet believes transparency starts here. These Terms and Conditions clearly explain the platform's rules of use, the rights and responsibilities of each user, how bonuses and withdrawals work, and what happens in specific situations. Read carefully — this is the agreement between you and 321bet.
Before getting into the legal details, here's a summary of what you can expect from 321bet
By registering and using the 321bet, you agree to the Terms and Conditions described in this document. We recommend reading it carefully before creating your account. If you have any questions about any point, please contact our support team in Portuguese via chat or email suporte@321bet.run before proceeding.
To create an account at 321bet and access all platform services, the user must meet the following eligibility requirements:
Identity verification (KYC) is required before your first withdrawal. You will need to submit a government-issued photo ID (national ID, driver's license or passport) and proof of address issued within the last 90 days. Approval takes up to 24 hours. Once verified, withdrawals are processed without additional review.
321bet reserves the right to refuse or close registrations that do not meet the above criteria, or that show signs of fraud, use of a third party's identity or attempts to circumvent the platform's verification systems. In such cases, any balance originating from real deposits may be returned to the original payment method following a review.
When you create your account at 321bet, you are solely responsible for keeping your login credentials secure — including your password and any two-factor authentication codes. 321bet strongly recommends using unique, complex passwords to protect your account.
The user cannot, under any circumstances:
Any conduct involving platform abuse, use of multiple accounts, or attempted fraud will result in the immediate closure of the account and forfeiture of the bonus balance. Any balance originating from real deposits will be reviewed individually before any potential refund is made.
321bet may request additional documentation, temporarily restrict withdrawals, or suspend an account for investigation if there are reasonable grounds to suspect misuse. The review process will be conducted transparently, and the user will be notified by email regarding the timeline and outcome.
The 321bet accepts deposits exclusively in BRL (R$) through the following payment methods available in Brazil:
The minimum withdrawal is R$ 20.00 via Pix. Pix withdrawals are processed within 3 minutes of the request for verified accounts. The withdrawal method must match the account's primary deposit method. 321bet does not charge any fees on Pix withdrawals.
The user is responsible for ensuring that the Pix key details provided at the time of withdrawal are correct. 321bet is not liable for withdrawals sent to invalid or third-party keys entered by the user. In the event of an error, the amount may take up to 5 business days to be returned to the available balance.
All deposits must be made using payment methods registered in the account holder's own name. Third-party deposits will be returned and may result in account suspension pending review. 321bet complies with anti-money laundering (AML) guidelines applicable to the Brazilian betting sector.
Bets placed on 321bet — whether pre-match or live — follow the general rules described in this section. Sport- or market-specific rules are available on each event's page within the platform.
321bet uses automated monitoring systems to identify irregular betting patterns. Bets that constitute systematic odds abuse, exploitation of glitches or fraudulent coordination between accounts will be voided and any bonus balance retained. Real deposit balances will be reviewed separately.
The 321bet offers bonuses and periodic promotions for both new and existing users. Each bonus has its own specific terms, which are always displayed before activation. The general rules that apply to all bonuses are:
Users who abuse bonuses — such as betting on both sides of an event to guarantee rollover completion — will have their bonus balance cancelled. 321bet monitors betting patterns to ensure bonuses are used legitimately.
For promotions specific to the Brasileirão, Libertadores, Copa do Brasil, UFC and other events, the specific conditions are always published on the promotion page at least 48 hours before the validity period begins.
The 321bet offers a casino section featuring slots, crash games, live blackjack, live roulette, baccarat, and other games provided by internationally certified suppliers. Each casino game displays its own RTP (Return to Player) in the game description.
Specific rules that apply to the casino section of 321bet:
Access to the casino section is subject to the same age and identity verification that applies to Sports Betting. Users under 18 do not have access to any part of the 321bet platform.
The 321bet is committed to responsible gambling practices. Betting should be a form of entertainment — not a way to generate income or solve financial problems. If you notice that betting is negatively affecting your finances, emotional well-being or relationships, we encourage you to use the tools below.
Tools available under "My Account" — no need to contact support:
If you need help or guidance on responsible gambling, visit our dedicated page on the topic or contact 321bet support. We also recommend reaching out to the Centro de Valorização da Vida (CVV) by calling 188 or visiting cvv.org.br, available 24 hours a day.
For more information about responsible gambling at 321bet, visit the Responsible Gambling page.
The 321bet handles users' personal data in compliance with the General Data Protection Law — LGPD (Law No. 13,709/2018). All communication between the user's device and the platform's servers is protected by 256-bit SSL encryption.
Data collected and purpose:
321bet does not sell personal data to third parties. Data may be shared with technology service providers (payment processors, KYC providers) under confidentiality agreements and only to the extent necessary to deliver the service.
Users have the right to: access their data, correct inaccurate information, request deletion of data (subject to legal retention obligations), data portability, and withdrawal of consent. Requests can be submitted by email to suporte@321bet.run with a response time of up to 15 business days.
For more details, visit the 321bet's full Privacy Policy.
The 321bet makes every effort to keep the platform available and stable 24 hours a day, 7 days a week. However, 321bet is not liable for:
Sports Betting and casino games involve the risk of financial loss. 321bet does not guarantee financial returns under any circumstances. Only bet amounts you can afford to lose without affecting your own budget or your family's.
321bet's total liability in any dispute with a user is limited to the available balance in the user's account at the time the incident was reported, except in cases of proven gross negligence on the part of the platform.
The 321bet may update these Terms and Conditions periodically to reflect regulatory changes, platform improvements or new features. The process for communicating changes follows these rules:
The version of these Terms and Conditions currently in force is the one published on this page. Previous versions can be requested by email suporte@321bet.run. The date of the last update is shown at the top of the document.
For any questions about these Terms and Conditions, please contact 321bet via the live chat on the platform or by email at suporte@321bet.run. Our team responds within 2 hours on business days and within 4 hours on weekends and public holidays.
321bet protects your data with 256-bit SSL encryption and operates in compliance with the LGPD. Your data is never sold. You may request access, correction or deletion at any time.
Read Full Privacy PolicyMost people never read the terms and conditions of any digital service. That's understandable — these documents tend to be long, written in legalese, and hard to follow without a legal background. The 321bet made a different choice: to write its terms in plain language, explaining what each rule actually means in practice for the bettor.
A practical example: the bonus rollover rule. Many platforms bury the rollover in subsections with 30x or 40x multipliers — making it virtually impossible to withdraw a bonus in practice. At 321bet, the welcome bonus rollover is 10x the bonus amount with minimum odds of 1.50. If you received a R$ 200.00 bonus, you need to wager R$ 2,000.00 on events with odds of at least 1.50 to unlock your withdrawal. That's a realistic target for anyone who regularly bets on the Brasileirão or the Libertadores.
Another point that causes confusion on other platforms is the account verification process before withdrawal. The 321bet is straightforward: KYC is completed once, takes up to 24 hours to be approved, and after that, Pix withdrawals are processed in under 3 minutes — no additional manual review, no extra waiting period. That's because the purpose of verification is to confirm the user's identity, not to create barriers to payment.
The rules around live betting are also worth paying attention to. When a Brasileirão match is in play and odds are moving fast, there's a latency window between the moment you see an odd and the moment your bet is confirmed. 321bet clearly states that live odds can change within that window — and that, in cases of a significant change, you'll be notified before confirming. This protects users from locking in a bet at an odd that has already shifted without their knowledge.
Knowing the rules of 321bet also helps you use the platform more strategically. Knowing that canceled bets don't count toward the rollover, for example, means you should avoid adding events with a high cancellation risk to your slip when working toward a bonus wagering requirement. These are the details that make a real difference for regular bettors.
Have questions about the Terms and Conditions? Our team responds in Portuguese 24 hours a day.